Marilyn Domas White
College of Information Studies
University of Maryland
Hornbake 4117F, South Wing
College Park, MD 20742
M.L.S., University of Wisconsin, 1963
Library & Information Science Research
Ph.D., University of Illinois, 1972
Review Guidelines (PDF)
Areas of Interest
Information seeking behavior; search strategy; user-centered design
of information retrieval systems; scholarly communication; computer-mediated
communication; information access; questioning behavior
Courses Taught, 1999-2002
Assessing the level of difficulty of Web search questions. Library
Quarterly, (April 2002). Forthcoming.
Digital reference services: Framework for analysis and evaluation.
Library & Information Science Research, 23 (2001): 211-231.
Diffusion of an innovation: Digital reference service in Carnegie Foundation
Masters (Comprehensive) Institution libraries. Journal of Academic
Librarianship, 27 (2001): 173-187. Abstract
The choice of initial Web search strategies: A comparison between
Finnish and American searchers (with Mirja Iivonen). Journal of
Documentation, 57 (July 2001): 465-491. Abstract
Questions as a factor in Web search strategy (with Mirja Iivonen).
Processing & Management, 37 (2001): 721-740. Abstract
Questioning behavior on a consumer health electronic list. Library
Quarterly, 70 (2000), 302-334. Abstract
Factors influencing web search strategies (with Mirja Iivonen). Paper
presented at 62d ASIS annual meeting, 1999, Washington, DC, November 1,
1999. Abstract; Text
National Museum of American Art Reference Desk: A use analysis of
an e-mail reference service (with Laura Sowers). Paper presented
at the Virtual Reference Desk Annual Conference, Cambridge, MA, October
1999. In: Digital Reference: Models for the New Millenium,
edited by B. Lankes, J. Collins, and A. Kasowitz. NY: Neal-Schuman,
2000, 153-178. Abstract
Analyzing Electronic Question/Answer Services: Framework and Evaluations
of Selected Services. CLIS Technical Report no. 99-02.
August 1999. Abstract; Text
A cognitive model of document use during a research project. Study
II. Decisions at the reading and citing stages. (with Peiling
Wang). JASIS 50 (1999), 98-114. Abstract
What constitutes adoption of the Web: A methodological problem in assessing
adoption of the World Wide Web for electronic commerce (with Eileen G.
Abels and Laura Gordon-Murnane). In Proceedings of the 61st ASIS annual
meeting. Medford, NJ: Learned Information, Inc., 1998. Pp. 217-224.
Questions in reference interviews. Journal of Documentation 54
(September 1998), 443-465. Abstract
A user-based design process for Web sites (with Eileen G. Abels and Karla
Hahn). Internet Research, 8 (March 1998). Abstract,
Identifying user-based criteria for Web pages (with Eileen G. Abels and
Karla Hahn). Internet Research, 7 (December 1997), 252-262. Abstract
The Development and Implementation of a User-based Design Process in
Web Site Design. (with Eileen G. Abels and Karla Hahn).
CLIS Technical Report no. 97-04. December 1997. Final report of research
funded by Disclosure, Inc.
Measuring service quality in libraries. Advances in Library Administration
and Organization, edited by Edward Garten and Delmus Williams. Greenwich,
CN: JAI Press, 1997. Pp. 1-35. Abstract
A study of the communication patterns of participants in consumer health
electronic discussion groups (with Natalie Schoch). In Proceedings of
the 60th Annual Meeting of the American Society for Information Science,
Washington, October, 1997, 280-292. Abstract
A qualitative study of citing behavior: Contributions, criteria, and metalevel
documentation concerns (with Peiling Wang). Library Quarterly, 67
(April 1997): 122-154. Abstract
Updated March 18, 2002.
LBSC 650 Information Access
LBSC 736 Designing Information Products and Services
LBSC 750 Information Access in Electronic Environments
LBSC 753 Information Access in the Social Sciences
LBSC 758 Seminar in Information Access [Electronic Question/Answer Services]
LBSC 767 Access to Federal Government Information