Marilyn Domas White

Selected Publications

• Assessing the level of difficulty of Web search questions.  Library Quarterly, (April 2002).  Forthcoming.
• Digital reference services:  Framework for analysis and evaluation. Library & Information Science Research, 23 (2001): 211-231. Abstract
• Diffusion of an innovation: Digital reference service in Carnegie Foundation Masters (Comprehensive) Institution libraries.  Journal of Academic Librarianship, 27 (2001): 173-187.  Abstract
• The choice of initial Web search strategies:  A comparison between Finnish and American searchers (with Mirja Iivonen).  Journal of Documentation, 57 (July 2001): 465-491.  Abstract
• Questions as a factor in Web search strategy (with Mirja Iivonen). Information Processing & Management, 37 (2001): 721-740.  Abstract
• Questioning behavior on a consumer health electronic list.  Library Quarterly, 70 (2000), 302-334.  Abstract
• Factors influencing web search strategies (with Mirja Iivonen).  Paper presented at 62d ASIS annual meeting, 1999, Washington, DC, November 1, 1999.  Abstract; Text (PDF)
• National Museum of American Art Reference Desk:  A use analysis of an e-mail reference service (with Laura Sowers).  Paper presented at the Virtual Reference Desk Annual Conference, Cambridge, MA, October 1999.  In:  Digital Reference:  Models for the New Millenium, edited by B. Lankes, J. Collins, and A. Kasowitz.  NY: Neal-Schuman, 2000, 153-178.  Abstract
• Analyzing Electronic Question/Answer Services:  Framework and Evaluations of Selected Services.  CLIS Technical Report no. 99-02.  August 1999.  Abstract; Text (PDF)
• A cognitive model of document use during a research project.  Study II.  Decisions at the reading and citing stages.  (with Peiling Wang).  JASIS 50 (1999), 98-114.  Abstract
• What constitutes adoption of the Web: A methodological problem in assessing adoption of the World Wide Web for electronic commerce (with Eileen G. Abels and Laura Gordon-Murnane). In Proceedings of the 61st ASIS annual meeting. Medford, NJ: Learned Information, Inc., 1998. Pp. 217-224. Abstract
• Questions in reference interviews.  Journal of Documentation 54 (September 1998), 443-465.  Abstract
• A user-based design process for Web sites (with Eileen G. Abels and Karla Hahn).  Internet Research, 8 (March 1998).  Abstract, Text (PDF)
• Identifying user-based criteria for Web pages (with Eileen G. Abels and Karla Hahn). Internet Research, 7 (December 1997), 252-262. Abstract
• The Development and Implementation of a User-based Design Process in Web Site Design.  (with Eileen G. Abels and Karla Hahn).  CLIS Technical Report no. 97-04.  December 1997. Final report of research funded by Disclosure, Inc.
• Measuring service quality in libraries.  Advances in Library Administration and Organization, edited by Edward Garten and Delmus Williams. Greenwich, CN: JAI Press, 1997.  Pp. 1-35.  Abstract
• A study of the communication patterns of participants in consumer health electronic discussion groups (with Natalie Schoch). In Proceedings of the 60th Annual Meeting of the American Society for Information Science, Washington, October, 1997, 280-292.  Abstract
• A qualitative study of citing behavior: Contributions, criteria, and metalevel documentation concerns (with Peiling Wang). Library Quarterly, 67 (April 1997): 122-154.  Abstract

• LBSC 650 Information Access
• LBSC 736 Designing Information Products and Services
• LBSC 750 Information Access in Electronic Environments
• LBSC 753 Information Access in the Social Sciences
• LBSC 758 Seminar in Information Access [Electronic Question/Answer Services]
• LBSC 767 Access to Federal Government Information