Sunil Mithas' Engagement Activities

Engagement with Professional Associations

• Association for Information Systems (AIS)
• The Institute for Operations Research and the Management Sciences (INFORMS)
• Advanced Practices Council (APC) of the Society for Information Management (SIM)
• IEEE
• Association for Computing Machinery (ACM)
• Academy of Management (AOM)
• American Marketing Association (AMA)
• Production and Operations Management Society

Editorships, Editorial Boards, And Reviewing Activities For Journals And Other Learned Publications

Editorial Roles

• Senior Editor—MIS Quarterly, June 2018 onwards
• Department Editor, Management and Business Review (MBR, a new publication promoted by leading business schools), 2018 onwards, details at http://mbrmag.com/mbr-plan/
• Senior Editor—Production and Operations Management: POM-IS Interface Department, 2014-Present
• Associate Editor—Information Systems Research, 2011-2017
• Editorial Board of Journal of Management Information Systems, 2015-Present
• Associate Editor—IEEE IT Professional, 2010-Present
• Associate Editor for the Special Issue of MIS Quarterly on “Information Technology and Innovation”, 2014-2016
• Guest Editor—European Journal of Information Systems, 2014 (Special issue on Transforming Decision-Making Processes: The Next IS Frontier)
• Guest Editor—IEEE IT Professional, 2014 (Special issue on Consumerization of IT)
• Guest Editor—IEEE IT Professional, 2013 (Special issue on Big Data and Business Analytics)
• Associate Editor for the Special Issue of MIS Quarterly on “Information Systems and Environmental Sustainability”, 2011
• Guest Editor—IEEE IT Professional, July-Aug 2011 (Special issue on Social Networks)
• Associate Editor and Editorial Board member for the Special Issue of MIS Quarterly on “Digital Business Strategy: Toward a Next Generation of Insights”, 2010
• Editorial Board member—Production and Operations Management, 2010-
• Guest Editor and Editorial Board member—Electronic Commerce Research and Applications (ECRA), 2010-2012
• Guest Editor—IEEE IT Professional, 2010 (Special issue on Healthcare IT)
• Associate Editor and Editorial Board member for the Special Issue of MIS Quarterly on “Co-creating IT value: New capabilities and metrics for multi-firm environments”, 2009
• Ad-hoc Associate Editor for MIS Quarterly, 2009-
• Associate Editor for International Conference on Information Systems (ICIS): ICIS 2015; "IS Strategy, Structure, and Organizational Impacts" for ICIS 2014; "E-Business and Competitive Strategy" for ICIS 2013; “E-Business” Track for ICIS 2011; “Information Systems Strategy and Leadership” Track for ICIS 2009; “Economics and Business Value of Information Systems” Track for ICIS 2009; “Economics and Business Value of Information Systems” Track for ICIS 2008; “Economics and Business Value of Information Systems” Track for ICIS 2007; “Valuing IT Opportunities” Track for ICIS 2006

Reviewer

• Ad-hoc reviewer for Management Science, Information Systems Research, MIS Quarterly, Manufacturing and Service Operations Management, Marketing Science, Strategic Management Journal, Journal of Marketing, Production and Operations Management, Journal of Operations Management, Statistical Science, Journal of Management Information Systems, IEEE Transactions of Engineering Management, IEEE IT Professional, Communications of the ACM, Journal of Strategic Information Systems, JAIS, Information Technology and Management, Information & Management, MIT Sloan Management Review, MIT Press, International Conference on Information Systems (ICIS), Americas’ Conference on Information Systems (AMCIS), Conference on Information Systems and Technology (CIST-INFORMS), Hawaiian International Conference on System Sciences (HICSS)
• Ad-hoc reviewer for grant proposals of National Science Foundation (NSF) in the United States, Social Sciences and Humanities Research Council (SSHRC) of Canada, and Singapore Ministry of Education Social Science Research Thematic Grant.

Discussant

• Session Chair and Discussant at Workshop on Information Systems Economics (WISE), 2018
• Discussant at Workshop on Information Systems Economics (WISE), 2010
• Discussant at Workshop on Information Systems Economics (WISE), 2009
• Discussant at International Conference on Information Systems (ICIS), 2007
• Discussant at International Conference on Information Systems (ICIS), 2006
• Session discussant at Workshop on Information Systems Economics (WISE), 2002

Conference Chair/ Track Chair/ Program Committee Member

• Founded and co-chaired Digital Innovations, Transformation, and Society Conference 2018 (DIGITS 2018) at the India Habitat Center in New Delhi on January 13-14, 2018, co-organized by the University of Maryland and Birla Institute of Management Technology (Bimtech). The conference received enthusiastic support of leading academic scholars from around the world, and was co-sponsored by Heinz School at the Carnegie Mellon University, University of Arkansas, University of Colorado at Denver, and IIT Delhi.
• Program Committee member for INFORMS Conference on Information Systems and Technology (CIST) 2018, Phoenix
• Program Committee member for INFORMS International Conference on Service Science 2018, Phoenix
• Faculty Mentor, 2018 Service Science Section PhD Consortium at INFORMS Annual Meeting, 6 November 2018
• Program Committee member for INFORMS Conference on Information Systems and Technology (CIST) 2017, Houston.
• Program Committee member for INFORMS Conference on Information Systems and Technology (CIST) 2016, Nashville.
• Program Committee member for INFORMS Conference on Information Systems and Technology (CIST) 2015, Philadelphia.
• Member of the All Academy Theme Committee for the 2014 Annual Academy of Management (AOM) Meeting (The Power of Words), Philadelphia.
• Program Committee member for INFORMS Conference on Information Systems and Technology (CIST) 2013, Minnesota.
• Organized IT Teaching Workshop at the Smith School at the University of Maryland (with Peng Huang, Hank Lucas and Ritu Agarwal), May 2013
• Track Co-Chair for "E-business and Competitive Strategy" for International Conference on Information Systems (ICIS) 2012, Orlando, Florida.
• Track Co-Chair for "IT Services and Sourcing" for AMCIS 2011, Detroit, MI.
• Program Committee member for 13th INFORMS Conference on Information Systems and Technology (CIST) 2008, Washington, DC.
• Program Committee member for Workshop on Information Systems Economics (WISE) 2007, Montreal, Canada
• Program Committee member for 11th INFORMS Conference on Information Systems and Technology (CIST) 2006, Pittsburgh
• Program Committee member for 10th INFORMS Conference on Information Systems and Technology (CIST) 2005, San Francisco

Session Chair/ Co-Chair

• Session Chair and Discussant for WISE 2018 San Francisco, CA
• Session Chair for International Conference on Information Systems (ICIS) 2015 at Forth Worth, Texas
• Panel Chair at POMS Conference: Mithas, S., Lucas, H., Lakhani, K., and Hertz, H. 2015. "Excellence and Innovation for Business Transformation," Production and Operations Management Society (POMS) 26th Annual Conference (MAy 8-11, 2015), Washington, DC: Production and Operations Management Society
• Session Chair, “Globalization of Services” at 14th INFORMS annual meeting 2009, San Diego, CA.
• Session Chair for 13th INFORMS Conference on Information Systems and Technology (CIST) 2008, Washington, DC.
• Session Chair, “New Frontiers in Research on Business Value of IT” at 12th INFORMS annual meeting 2007, Seattle, Washington.
• Co-Chair, Panel on Services Offshoring, Duke Research Conference and Workshop on Offshoring Duke CIBER Offshoring Conference, Duke University (April 14-16), Cary, North Carolina, 2007.
• Session Chair for 10th INFORMS Conference on Information Systems and Technology (CIST) 2005, San Francisco, California.

Faculty Mentor

• Faculty mentor for MISQ Reviewer Development Workshop at ICIS 2018
• Faculty mentor for MISQ Author Development Workshop at Americas Conference on Information Systems 2018
• Faculty mentor for Doctoral Consortium at Academy of Management 2016
• Faculty mentor for Doctoral Consortium at Americas Conference on Information Systems 2016

Media Mentions

• Anderson, S. 2019. "Employers Have Paid $5 Billion In H-1B Visa Fees Since 1999, available at https://www.forbes.com/sites/stuartanderson/2019/04/01/employers-have-paid-5-billion-in-h-1b-visa-fees-since-1999/#351904de68d1," in: Forbes (1 Apr 2019).
• ScienceDaily. 2018. "Green technologies environmentally and profit friendly, https://www.sciencedaily.com/releases/2018/04/180405093206.htm," ScienceDaily (April 5, 2018)
• Cameron, L. 2017. "Digital Intelligence in the Digital Age: Three ways companies can gain a competitive advantage and sustain IT (13 September 2017), https://publications.computer.org/it-professional/2017/09/13/digital-intelligence-in-the-digital-age/."
• Kannan, S. 2017. "Book Review: Applying Tech, http://businessworld.in/article/Book-Review-Applying-Tech/08-05-2017-117771/," in: BW BusinessWorld (May 13, 2017).
• Singh, P. 2017. "Sunil Mithas: Building digital IQ, http://www.livemint.com/Leisure/5r7DO9hzg8QvxLgybuYpBK/Sunil-Mithas-Building-digital-IQ.html," in: Livemint (12 March 2017).
• ScienceDaily. 2017a. "Managers often fail to use or understand their own data on customer satisfaction, https://www.sciencedaily.com/releases/2017/07/170726103020.htm," ScienceDaily (July 26, 2017).
• ScienceDaily. 2017b. "Research tracks global IT's shift from cost-cutting to revenue-boosting, https://www.sciencedaily.com/releases/2017/07/170717221055.htm," ScienceDaily (July 17, 2017).
• ScienceDaily. 2017c. "Why digital strategies matter in bond markets, https://www.sciencedaily.com/releases/2017/12/171221122555.htm," ScienceDaily (Dec 21, 2017).
• Business News Daily. 2017. "Are You Overestimating How Happy Your Customers Are?, https://www.businessnewsdaily.com/10126-overestimating-customers-satisfaction.html," Business News Daily (Aug 6, 2017)
• Interviews and comments in prominent outlets in India such as The Economic Times, Hindustan Times, Bloomberg Quint and Rediff.com/ India Abroad regarding Tata group leadership changes in October 2016. Here are some links:
  • Bloomberg Quint: initial reaction to Bloomberg Quint
  • Rediff - Q&A: “What Tata’s New Leader Must Do” (http://www.rediff.com/business/interview/what-tatas-new-leader-must-do/20161028.htm)
  • Economic Times (Sunday edition) - “Cyrus Mistry's ouster: One more mess for Ratan Tata to sort out before his second exit”http://economictimes.indiatimes.com/news/company/corporate-trends/cyrus-mistry-ouster-one-more-mess-for-ratan-tata-to-sort-out-before-his-second-exit/articleshow/55133980.cms
  • Hindustan Times – “Transformation is Never Easy” – excerpts your ‘Making the Elephant Dance’ book is to add context to the current developments: http://www.hindustantimes.com/books/transformation-is-never-easy/story-Ly44c7OBuuTb9ed9c3hk9L.html
• ScienceDaily. 2016. "How companies can synchronize digital strategies and investments, https://www.sciencedaily.com/releases/2016/04/160404134215.htm," ScienceDaily (April 4, 2016).
• Arora, V. 2015. "Architecting the next curve; Together,https://www.peoplematters.in/article/2015/12/22/strategic-hr/architecting-next-curve-together/12695?utm_source=top_nav&utm_medium=article&utm_content=12695&utm_source=peoplematters&utm_medium=interstitial&utm_campaign=learnings-of-the-day(link is external)," in: People Matters (22 Dec 2015). p. 66.
• Sharma, G. S. 2015. "Tata group chronicles, http://businessworld.in/article/Tata-Group-Chronicles/20-11-2015-88537/(link is external)," in: BW BusinessWorld (17-30 Nov 2015). p. 115
• Sen, S. 2015. "Making the Elephant Dance book review: Jumbo run,http://www.financialexpress.com/article/industry/jobs/making-the-elephant-dance-book-review-jumbo-run/156401/(link is external)," in: Financial Express (25 Oct 2015). Mumbai.
• Gupte, M. 2015. "How a downturn changed Tata's world view " in: The Economic Times (30 July 2015). New Delhi: p. 04 (ET Panache Supplement)
• Many prominent dailies in India such as The Economic Times, Business Standard, Financial Express, The Telegraph, Asian News International (ANI) and many other media outlets covered Indian release of my book by Penguin in July/ August 2015
• Weinman, J. 2015. "4 Ways To Exploit IT For Competitive Advantage, available at https://www.forbes.com/sites/centurylink/2015/06/23/4-ways-to-exploit-it-for-competitive-advantage/#563cc6bb1cbc," in: Forbes. Forbes (June 23, 2015)
• Maryland Public Television interview on my new book with Jeff Salkin [Salkin, J. 2015. "Tata group's success formula (first aired on MPTV on 9 April 2015)." MPTV]
• Rubinstein, D. 2015. "Industry Watch: Successful software development, available at http://sdtimes.com/industry-watch-successful-software-development/," in: SD Times (30 April 2015). p. 62
• Mithas, S. 2015. "Indian and American students can complement each other: Sunil Mithas(link is external); available at http://theindiandiaspora.com/news-details/conversations/primary_news/ind...(link is external)," S. Talukdar (ed.). Indian Diaspora (7 Feb 2015)
• Bailey, D. M. 2015. "Rediscover an Organization’s Potential with the “Baldrige Criteria’s Power” (20 Jan 2015), available at http://nistbaldrige.blogs.govdelivery.com/2015/01/20/rediscover-an-organizations-potential-with-the-baldrige-criterias-power/ "
• Baldrige Performance Excellence Program (National Institute of Standards and Technology) "'Making an Elephant Dance': How the Baldrige Criteria Helped Transform a Global Conglomerate (5 Sept 2014), available at http://www.nist.gov/baldrige/tata.cfm," 2014
• Brown, M.G. "How to Detect Organizational Cancer and Promote Business Excellence, http://www.industryweek.com/detect-organizational-cancer," in: Industry Week (18 Sept 2014), 2014
• Dataquest, Jan 2013, on research linking IT investments with firm profits
• Maryland Public Television interview on my "Digital Intelligence" Book, August 2012 [Salkin, J. 2012. "Improving your digital intelligence (first aired on MPTV in 2012)." MPTV]
• Washington Post article (Capital Business, 2 July 2012)
• Computerworld, CIO.com, Forbes.com and many other online outlets and blogs, March-April 2012, on research linking IT investments with firm profits
  • Weinman, J. 2012. "Does cloud computing matter?, available at http://www.forbes.com/sites/maribellopez/2012/05/01/does-cloud-computing-matter/," in: Forbes (May 1, 2012). Forbes
  • Thibodeau, P. 2012. "IT investments deliver profits, study finds, available at http://www.cio.com/article/703417/IT_Investments_Deliver_Profits_Study_Finds, accessed 3 Apr 2012," in: CIO
• Interviewed by apps2us.com for the "Digital Intelligence" book, Jan 2012
• Maryland Public Television, interview on Research related to United States Visa Policies for IT professionals [Salkin, J. 2010. "Mithas and Lucas on SBCU (first aired on MPTV in 2010)." MPTV]
• CIO.com, Computerworld.com, Techcrunch.com, eWeek and many other outlets, April-June 2010, on Research related to United States Visa Policies for IT professionals
• InformationWeek, EE Times, Career Mag, Processor.com, April-June 2009, on Research related to United States Visa Policies for IT professionals
• Financial Times, US News and World Reports, Forbes, WTOP News, Examiner, Graduate Management Admissions Council, PR Newswire and numerous other media websites and outlets, March/April 2008, featured research reported in Management Science March 2008 lead article on economic value of MBA and IT Experience for IT professionals
• Harvard Business Review, March 2007: Journal of Marketing 2006 article mentioned in a Forethought article by Hart, C. W. titled “Customer service: Beating the market with customer satisfaction.”
• MIT Sloan Management Review, Fall 2006, Offshoring Research [Wagner, D. 2006. "Success factors in outsourcing service jobs: Which jobs are good candidates for global disaggregation? available at http://sloanreview.mit.edu/article/success-factors-in-outsourcing-service-jobs/," MIT Sloan Management Review (48:1), p.7]
• Securities Daily, China, May 2006, on IT, Customer Satisfaction and Stock Price Research
• Bloomberg News, Computerworld, Houston Chronicle, Kansas City Star, San Jose Mercury News, Charlotte Observer, St. Paul Pioneer Press, Lexington Herald-Leader, Tallahassee Democrat, Biloxi Sun Herald, Grand Forks Herald, Macon Telegraph, Duluth News-Tribune, San Luis Obispo Tribune, The University Record at University of Michigan, Press Trust of India, The Economic Times, The Tribune of India, Rediff.com, Indiatimes.com, May 2005, on Research related to effect of MBA education on salary of IT professionals
• INFORMS News, April 2005, Best paper award
• InformationWeek, Systems Management Pipeline, Developer Pipeline, November 2004, on Research related to effect of MBA education on salary of IT professionals
• Control-F1 Newsletter, January 2003, on IT- Customer Satisfaction Research
• InformationWeek, September 2002, on IT- Customer Satisfaction Research
• Research also featured by Microsoft, Siebel, University of Michigan, University of Maryland websites and many other online publications several times

Other Links

Official webpage at USF is here. This page may also have my updated CV and publications information.

Link to Finerplanet Author profile page is here.

Here is my SSRN author page that may have some working papers.

Here is a Computer Science Bibliography of my articles in computer science related journals and proceedings only (it may not include some management journals and proceedings).

Last updated Feb 2020