Homework Assignment 1, Due 6:30 pm, February 4, 1998
As shown in the video tape "Quest for Excellence IX", four companies
received the 1996 Malcolm Baldrige National Qualit Award. They were ADAC
Laboratories (manufacuring), DANA Commercial Credit Corporation (service),
Custom Rearch Inc. (small Business), and Trident Precision Manufacturing,
Inc. (small Business). Outline these successful stories from quality
engineering viewpoint (two pages maximum).
What are your expectations of taking this course? (one page maximum)