What is Classroom Support and what does it mean to me?
Arts & Humanities Classroom Support covers a wide range of
technology
available for use in the classroom in order to enhance both the teaching
and learning experience.
There are three basic areas of support we offer:
- Classrooms with installed technology
- General Purpose classrooms designated for cart support
- Instructional equipment loaner program
Installed technology classrooms are
general purpose classrooms equipped with a guaranteed minimum level of
permanent equipment permanently installed in the room. This includes a
computer, DVD/VCR combination unit, audio system, and projector. Many
rooms have additional equipment such as a laserdisc deck, audio cassete
decks, or slide projectors. Most rooms also have document cameras. For
these rooms, we are more than happy to provide orientation sessions as
the rooms are available to be booked for them, or support at the
beginning of your class. Important note: teaching assistants are
not automatically added to card access systems. To request this access,
please contact the scheduling office at x48243 or by
email, <schedule@umd.edu>.
GPCs with cart support are ordinary
classrooms that have been designated by the campuswide support
organization as having a high need for technology that have not been
upgraded to installed technology rooms. ARHU Classroom Support is
responsible for a subset of these, which we will deliver to, set up in,
and retrieve carts from when requested. Carts also have the same
guaranteed minimum equipment as installed technology classrooms.
The instructional equipment loaner
program is a service provided by the college for faculty, staff,
and graduate students teaching courses within the scope of the college.
Any ARHU instructor can request support for an event meeting anywhere on
campus regardless of location, though we recommend securing cart support
instead if it is an option. Equipment available through this program
includes laptops (Mac and PC), projectors, DVD players, VHS players, and
external speakers. We also have the capacity to connect your personal
equipment to the system.
Requesting support
To request support in a technology enhanced classroom, we recommend
calling the campus classroom support single point of contact - x48522 - to ensure that your request is routed
to the correct local support office; there are at least 19 groups
responsible for sharing the support load for the over 170 technology
classrooms on campus.
Cart support is handled in much the same way, although you are more than
welcome to submit those requests directly to us; for those rooms we
support, we can handle requests directly - for all others, we can
usually forward your request appropriately.
As mentioned earlier, Instructional Equipment is provided through our
office, so all requests or support questions should be directed to our
support office. We can be reached by phone at x50830, by email at <arhu-itequip@umd.edu>, or by completing
our online request form:
http://www.arhu.umd.edu/tech/classroomsupport/request