PING WANG
Ph.D.

University of Maryland
 4105 Hornbake Building, South Wing
College Park, MD 20742
Phone: (301) 593-4518
Fax: (301) 314-9145
pwang (at) umd . edu


Research Interests 
> Technology Entrepreneurship
> Institutional Analysis of Technological Change
> Science of Science Policy
Sample Publications
1. Chasing the Hottest IT:  Effects of Information Technology Fashion on Organizations (forthcoming in MIS Quarterly, previous version was presented at the 2007 Academy of Management annual meeting and won the Best Paper Award in the Academy's OCIS division)
  What happens to organizations that chase the hottest information technologies? This study examines some of the important organizational impacts of the fashion phenomenon in IT. An IT fashion is a transitory collective belief that an information technology is new, efficient, and at the forefront of practice. Using data collected from published discourse and annual IT budgets of 109 large companies for a decade, I have found ... Read more ...
2. Community Learning in Information Technology Innovation (with Neil C. Ramiller, forthcoming in MIS Quarterly)
  In striving to learn about an information technology (IT) innovation, organizations draw on knowledge resources available in the community of diverse interests that converges around that innovation. But even as such organizations learn about the innovation, so too does the larger community. Community learning takes place as its members reflect upon their learning and contribute their experiences, observations, and insights to the community’s on-going discourse on the innovation. Read more ...
3. Popular Concepts Beyond Organizations: Exploring New Dimensions of Information Technology Innovations (in Journal of the Association for Information Systems, volume 10, number 1, pp. 1-30)
  The abundance of innovative concepts in the world of Information Technology and their differentiated influence on the design, production, and use of IT in organizations make one wonder what shapes these concepts themselves. Taking the perspective that an IT innovation concept evolves beyond the boundaries of particular organizations as an organizing vision, here I have studied one aspect of the evolution, what makes a concept popular?  Read more ...
4. Customer Relationship Management as Advertised: Exploiting and Sustaining Technological Momentum (with E. Burton Swanson in Information Technology and People, volume 21, number 4, pp. 323-349, lead article)
  A case study of Business Week’s special advertising section, used in 2000-04 to exploit and sustain the momentum of Customer Relationship Management-CRM.  Read more ...
5. Research Directions in Information Systems: Toward an Institutional Ecology (with Neil C. Ramiller and E. Burton Swanson in Journal of the Association for Information Systems, 2008, volume 9, number 1, pp. 1-22)
  How do the research agendas of the Information Systems field actually get decided? Here we consider the implications of the field’s embeddedness within its larger institutional milieu.  Read more ...

6.

Launching Professional Services Automation: Institutional Entrepreneurship for Information Technology Innovations (with E. Burton Swanson in Information and Organization, 2007, volume 17, number 2, pp. 59-88)

  Why do some information technology innovations come to be adopted widely while others do not? One promising research stream has begun to investigate how institutional factors shape the diffusion of IT innovations. Here we examine how these institutional factors themselves are shaped. Specifically, we explore how interested actors termed institutional entrepreneurs develop institutional arrangements to launch an IT innovation toward widespread adoption.  Read more ...
7. Whatever Happened to BPR? The Rise, Fall, and Possible Revival of Business Process Reengineering: From the Organizing Vision Perspective (in Business Process Transformation, edited by Varun Grover and M. Lynne Markus, published by M.E. Sharpe, pp. 23-40).
  Studying the discourse on business process reengineering (BPR) in the past fifteen years, I found that the popularity of BPR, at different times, was associated with the popularity of four other concepts: total quality management (TQM), enterprise resource planning (ERP), knowledge management, and e-business.
8. Knowing Why and How to Innovate with Packaged Business Software (with E. Burton Swanson, in Journal of Information Technology, 2005, volume 20, number 1, pp. 20-31)
  When firms innovate with information technology, what knowledge must they have or gain, in order to be successful?  Here we offer a simple model that explains a firm’s success in innovating with IT in terms of two basic knowledge-related components, termed adoption know-why and implementation know-how.  Read more ...  
Dissertation: Fashion in Information Technology
 

Hype and excitement about new IT, though ubiquitous, have not been studied seriously.  The past several decades saw numerous IT undergo wide swings in popularity.  Expert systems, CASE, client-server computing, and more recently ERP and CRM constitute notable examples of fashion. Drawing on management fashion theory, I studied three features of IT fashion: the launching process, its lifecycle, and the collective learning process it fosters.

Selected Projects and Working Papers
1.

 

STICK: Science and Technology Innovation Concept Knowledge-base
(sponsored by the National Science Foundation - Science of Science and Innovation Policy grant)
Builds a large-scale, multi-source, longitudinal database, and develops a set of visual analytic tools for monitoring and understanding the emergence and revolution/evolution of innovations in information technology, biotechnology, and nanotechnology (with Yan Qu and Ben Shneiderman). 
Read more ...
2.

 

PopIT: Scalable Computational Analysis of the Diffusion of Technological Concepts
(sponsored by the National Science Foundation - Human and Social Dynamics grant)
Applies computational linguistics and information retrieval techniques to research on the diffusion of technological innovation concepts and ideas (with Douglas Oard and Kenneth Fleischmann). 
Read more ...
3. A synthesis of institutional theory and resource dependence theory in understanding information technology assimilation (presented at ICIS 2008; read the paper)
4. A framework for integrating content analysis and text mining for social sciences (with An-Shou Cheng, Kenneth R. Fleischmann, and Douglas W. Oard, presented at ASIS&T 2008)
5. A study of the diffusion of municipal broadband networks among American cities (with Angsana A. Techatassanasoontorn)
6. A study to understand the relationship among information technology innovations using computational discourse analysis (with Chia-jung Tsui, Kenneth R. Fleischmann, Douglas W. Oard, and Asad Sayeed, to be presented at ICIS 2009)
7. An article that discuss business strategies for saving special libraries (with Arlene Fletcher, Mary Franklin, Joyce Garczynski, Glynnis Gilbert, and Sara Mathis, presented at the 2009 Special Libraries Association Annual Conference and won the Best Contributed Paper Award)
 
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Last updated September 6, 2009