In Progress

Bertot, J.C., & White, K. State Library Agencies in the U.S.: An Analysis of Structure, Governance, and Success Factors.


Shuler, J., & Bertot, J.C. (in progress). Government Information in a Digital Age: Implications of E-government on Access, Inclusion, and Information Professionals. Emerald Group Publishing, LTD.


Public Library Funding and Usage in the US: A 10-Year Analysis.


Public Service Innovation through Information & Communication Technologies.



2016

Bertot, J.C. (2016). Building Digitally Inclusive Communities: The Role of Public Libraries in Inclusion and Equity. 9th International Conference on Theory and Practice of Electronic Governance. Montevideo, Uraguay.


Bertot, J.C., Estevez, E., & Janowski, T. (2016). Digital Public Service Innovation: Framework Proposal. 9th International Conference on Theory and Practice of Electronic Governance. Montevideo, Uraguay.



2015

Bertot, et al. (2015). 2014 Digital Inclusion Survey Results: Survey Findings and Results. College Park, MD: Information Policy & Access Center. Available at: http://digitalinclusion.umd.edu/sites/default/files/uploads/2014DigitalInclusionSurveyFinalRelease.pdf.


Real, B., McDermott, A.J., Bertot, J.C., & Jaeger, P.T. (2015). Digital Inclusion and the Affordable Care Act: Public Libraries, Politics, Policy, and Enrollment in 'Obamacare,'

Public Library Quarterly, 34(1): 1-22.


Wentz, B., Jaeger, P. T., & Bertot., J. C. (in press). Accessibility for Persons with Disabilities and the Inclusive Future of Libraries. Emerald Group Publishing, LTD.


Hansen, D.,  Koepfler, J., Jaeger, P. T., & Bertot, J. C. Action brokering for civic engagement: A case study of ACTion Alexandria, a web-based platform for local civic participation. In K. Desouza & E. Johntson (Eds.), Policy informatics. Cambridge, MA: MIT Press.



2014

Jaeger, P.T., Bertot, J.C., Gorham, U., & Sarin, L. Information Policy and the Public Library: Serving and Transforming Communities in Times of Economic and Political Constraint. Rowman & Littlefield Publishers. ISBN-13: 978-1442233461.

Bertot, J. C., Gorham, U., Jaeger, P. T., Sarin, L. Choi, H. Big Data, Open Government, and E-government: Issues, Policies, and Recommendations. Information Polity, 19 (1-2): 5–16. DOI 10.3233/IP-140328

Gorham-Oscilowski, U., Bertot, J.C., Jaeger, P. T., Greene, N. N. E-government success in public libraries: Library and government agency partnerships delivering services to new immigrants. In J. Ramon Gil-Garcia (Ed.). E-government success factors and measures: Concepts, theories, experiences, and practical recommendations. Hershey, PA: IGI Global.


Taylor, N. G., Gorham, U., Jaeger, P. T., & Bertot, J. C. IT and collaborative community services: The roles of the public library, local government, and nonprofit entity partnerships. International Journal of Public Administration in the Digital Age, 1(1). DOI: 10.4018/ijpada.2014010106.

Thompson, K., Jaeger, P.T., Taylor, N.G., Subramaniam, M., & Bertot, J.C. Digital Literacy and Digital Inclusion: Information Policy and the Public Library. Rowman & Littlefield Publishers.


2013

Bertot, J. C., Jaeger, P. T., Gorham, U., Taylor, N. G., & Lincoln, R. Delivering e-government services and transforming communities through innovative partnerships: Public libraries, government agencies, and community organizations. Information Polity, 18 (2): 127–138. DOI 10.3233/IP-130304.

Bertot, J. C., Jaeger, P. T., & Greene, N. N. (2013). Transformative e-government and public service: Public libraries in times of economic hardship. In V. Weerakkody & C. G. Reddick (Eds.), Public sector transformation through e-government: Experiences from Europe and North America (pp. 35-46). New York: Routledge.


2012

Bertot, J. C., & Jaeger, P. T. Implementing and managing public library networks, connectivity, and partnerships to promote e-government access and education. (2012). In S. Aikins (Ed.), Managing e-government projects: Concepts, issues and best practices. Hershey, PA: IGI Global. pp. 466-482.


Bertot, J. C., Jaeger, P. T., Gorham, U., Greene, N. N., & Lincoln, R. (2012). Delivering e-government services through innovative partnerships: Public libraries, government agencies, and community organizations. Proceedings of the 13th Annual International Digital Government Research Conference. Best Management Paper Award.


Bertot, J. C., Jaeger, P. T., & Hansen, D. (2012). The impact of polices on government social media usage: Issues, challenges, and recommendations. Government Information Quarterly, 29(1): 30-40.


Bertot, J. C., Jaeger, P. T., & Grimes, J. M. (2012). Promoting transparency and accountability through ICTs, social media, and collaborative e-government. Transforming Government: People, Process and Policy, 6(1): 78-91.


Bertot, J. C., Jaeger, P. T., & Sarin, L. C. (2012). Forbes folly: The lessons of being labeled the worst master’s degree. American Libraries, 43(9/10): 30-33.


Bertot, J.C., McDermott, P., Smith, T. (2012). Measurement of open government: Metrics and process. Proceedings of the 45th Annual Hawaii International Conference on Systems Sciences: pp. 2491-2499.


Hoffman, J., Bertot, J. C., & Davis, D.M. (2012). Libraries Connect Communities: Public Library Funding & Technology Access Study 2011-2012. Chicago, IL: American Library Association. Available at http://viewer.zmags.com/publication/4673a369.


Jaeger, P. T., & Bertot, J. C. (2012). Government information librarians and new skills and training for the digital age. In P. Garvin (Ed.), International handbook of government information management. Farnham, UK: Ashgate. pp. 9-22.


Jaeger. P.T., Greene, N.N., Bertot, J.C., Perkins, N., & Wahl, E.E. (2012). The co-evolution of e-government and public libraries: Technologies, access, education, and partnerships. Library and Information Science Research, 34(4): 271-281.


Jaeger, P. T., Bertot, J. C., Shuler, J. A., & McGilvray, J. A. (2012). New frontier for LIS programs: E-government education, library/government partnerships, and the preparation of future information professionals. Education for Information, 29(1): 39-52.


Linders, D., Copeland-Wilson, S., & Bertot, J. C. (2012). Open government as a vehicle for government transformation. In V. Weerakkody & C. G. Reddick (Eds.), Public sector transformation through e-government: Experiences from Europe and North America. New York: Routledge. pp. 9-24.


Sigler, K. I., Jaeger, P. T., Bertot, J. C., DeCoster, E. J., McDermott, A. J., & Langa, L. A. (2012). Public libraries, the Internet, and economic uncertainty. In A. Woodsworth (Ed.), Advances in librarianship, vol. 34: Librarianship in times of crisis. Emerald Publishing: 19-35.


Taylor, N., Jaeger, P. T., Gorham, U., Bertot, J. C., Lincoln, R., & Larson, E. (2012). The circular continuum of agencies, libraries, and citizens: A model of e-government in practice. Proceedings of the 6th International Conference on Theory and Practice of Electronic Governance (ICEGOV2012). Best Paper Award.


2011

Bertot, J.C., & Jaeger, P.T. (2011). Community-Sourcing: Bridging Resources, Partnerships, and ICTs to Promote Transformative Government. Joint Proceedings of Ongoing Research and Projects of IFIPS EGOV and ePart 2011. Trauner Verlag: 47-55.


Bertot, J. C., & Jaeger, P. T. (2011). Government information librarianship education in the 21st century. 2011 Association for Library and Information Science Education Annual Conference.


Bertot, J. C., & Jaeger, P. T. (2011). Promoting social inclusion through public library e-government partnerships. iConference 2011.


Bertot, J. C., Jaeger, P. T., Lazar, J., Lehman, J., & Siempelkamp, A. (2011). The policy challenges of universally usable e-government. 2011 Conference on Digital Government Research (dg.o 2011).


Bertot, J. C., Jaeger, P. T., Wahl, E. E., & Sigler, K. I. (2011). Public libraries and the Internet: An evolutionary perspective. Library Technology Reports, 47(6), 7-18.


Hansen, D., Bertot, J. C., & Jaeger, P. T. (2011). Government policies on the use of social media: Legislating for change. 2011 Conference on Digital Government Research (dg.o 2011).


Hoffman, J. Bertot, J.C., Davis, D., & Clark, L. (2011). Libraries Connect Communities: Public Library Funding & Technology Access Study 2010-2011Chicago, IL: American Library Association. Available at http://viewer.zmags.com/publication/857ea9fd.


Jaeger, P. T., & Bertot, J. C. (2011). Responsibility rolls down: Public libraries and the social and policy obligations of ensuring access to e-government and government information. Public Library Quarterly, 30, 1-25.


Jaeger, P. T., Bertot, J. C., Kodama, C. M., Katz, S. M., & DeCoster, E. J. (2011). Describing and measuring the value of public libraries: The growth of the Internet and the evolution of library value. First Monday, 11(7). Available: http://www.uic.edu/htbin/cgiwrap/bin/ojs/index.php/fm/article/viewArticle/3765/3074.


Jaeger, P. T., Subramaniam, M., Jones, C. B., & Bertot, J. C. (2011). Diversity and LIS education: Inclusion and the age of information. Journal of Education for Library and Information Science, 52: 166-183.


Jaeger, P. T., Bertot, J. C., Shuler, J. A., & McGilvray, J. A. (2011). Case study in e-government education programs: Preparing future government information professionals. 2011 Conference on Digital Government Research (dg.o 2011).



2010

Bertot, J.C. (2010). Community-Based E-government: Libraries as Partners and Providers. In M.A. Wimmer, et al. (Eds): Proceedings of the 9th IFIP EGOV 2010 Conference. Springer: pp. 121-131.


Bertot, J. C., Jaeger, P. T., & Grimes, J. M. (2010). Using ICTs to create a culture of transparency?: E-government and social media as openness and anti-corruption tools for societies. Government Information Quarterly, 27, 264-271.


Bertot, J.C., Jaeger, P.T., & McClure, C.R. (Eds.) (2010). Public Libraries and the Internet: Roles, Perspectives, and Implications. Westport, CT: Libraries Unlimited.


Bertot, J. C., Jaeger, P. T., Munson, S., & Glaisyer, T. (2010). Engaging the public in open government: The policy and government application of social media technology for government transparency. IEEE Computer, 43(11), 53-59.


Bertot, J.C., & McClure, C.R. (2010). Assessing Public Library Use of the Internet. Association of Research Libraries Library Assessment Conference, Baltimore, MD, October 2010.


Davis, D., Clark, L, & Bertot, J.C. (2010). Libraries Connect Communities: Public Library Funding and Technology Access Study: 2009-2010. Chicago, IL: American Library Association. Available at: http://americanlibrariesmagazine.org/archives/digital-supplement/summer-2010-digital-supplement.


Jaeger, P. T., & Bertot, J. C. (2010). Designing, implementing, and evaluating user-centered and citizen-centered e-government. International Journal of Electronic Government Research, 6(2), 1-17.


Jaeger, P. T., & Bertot, J. C. (2010). Transparency and technological change: Ensuring equal and sustained public access to government information. Government Information Quarterly, 27, 371-376.


Jaeger, P. T., Bertot, J. C., & Franklin, R. E. (2010). Diversity, inclusion, and underrepresented populations in LIS research. Library Quarterly, 80, 175-181.


Jaeger, P. T., Bertot, J. C., & Shuler, J. A. (2010). The Federal Depository Library Program (FDLP), academic libraries, and access to government information. Journal of Academic Librarianship, 36, 469-478.


Mandel, L. H., Bishop, B. W., McClure, C. R., Bertot, J. C., & Jaeger, P. T. (2010). Broadband for public libraries: Importance, issues, and research needs. Government Information Quarterly, 27, 280-291.


Shuler, J. A., Jaeger, P. T., & Bertot, J. C. (2010). Implications of harmonizing e-government principles and the Federal Depository Library Program (FDLP). Government Information Quarterly, 27, 9-16.



2009

Bertot, J.C. Using Web-Based Surveys to Conduct Research: New Developments, Approaches, and Implications. Proceedings of the 7th Northumbria Library Performance Measurement Conference. Florence, Italy.


Bertot, J.C., et al. Public libraries and the Internet 2008-2009: Issues, Implications, and Challenges. First Monday, 14(11).  Available at http://www.uic.edu/htbin/cgiwrap/bin/ojs/index.php/fm/article/view/2700/2351.


Bertot, J.C., et al. Reconciling Government Documents and E-Government: Government Information in Policy, Librarianship, and Education.  Government Information Quarterly, 26(3): 433-436.


Bertot, J.C. Web-Based Surveys: Not Your Basic Survey Anymore. The Library Quarterly, 79(1): 119-124.


Bertot, J.C. Public Access Technologies in Public Libraries: Effects and Implications. Information Technology and Libraries, 28(2):81-92.


Bertot, J.C. Capacity Planning for Broadband in Public Libraries: Issues and Strategies. Library Technology Reports, 45(1): 38-42.


Davis, D., Clark, L, & Bertot, J.C., & McClure, C.R. (2009). Libraries Connect Communities 3: Public Library Funding and Technology Access Study: 2008-2009. Chicago, IL: American Library Association. Available at: http://www.ala.org/ala/research/initiatives/plftas/previousstudies/0809/librariesconnectcommunities3.pdf.


Gibson, A.N., Bertot, J.C., & McClure, C.R. Emerging role of public librarians as E-government providers. Proceedings of the 42nd Hawaii International Conference on System Sciences.


Jaeger, P.T., & Bertot, J.C. E-Government Education in Public Libraries: New Service Roles and Expanding Social Responsibilities. Journal of Education for Library & Information Science, 50(1): 39-49.





 

Selected Publications